Support & Grievance Desk

Contact & Legal Inquiries

Reach our engineering team, editorial desk, or designated Grievance Officer for questions, technical feedback, or compliance matters.

General & Editorial Inquiries

For game developers seeking distribution verification, editorial reviews, or general portal feedback:

editorial@yonogames.com
Typical response time: 24 business hours

Security & Vulnerability Reports

For security researchers reporting malware alerts, hash discrepancies, or platform vulnerabilities:

security@yonogames.com
High-priority review queue

Designated Grievance Officer (India Information Technology Rules)

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules:

Attn: Resident Grievance Officer
Entity: Yono Games Network Intermediary Services
Email: grievance@yonogames.com
Hours: Monday – Friday, 10:00 AM – 6:00 PM IST